Pepenero Restaurant In Mouille Point

Cape Town masochists and other locals looking to get messed around can now enjoy a new and exciting venue. Pepenero Restaurant is a seafood eatery in Mouille Point, Cape Town - that apparently strives to offer the WORSE customer service in the city. Which to all those familiar with past Cape Town experiences will agree, is no mean feat. These boys are not to be messed with though, and they pull it off with aplomb.

The food is fairly bland, but this can be excused as steak was ordered and they DO seem to be a seafood restaurant after all.

Payment time however, is when Pepenero's staff and management REALLY show their class.

It seems as if the restaurant policy is for the waitress to take your card, go off into the downstairs cellar and then begin writing out her 800 page memoir. Yes, this is how long it will take before you get to see your plastic again.

When you eventually get hold of the waitress in question, and request your card back, she will literally THROW it back at you.

Take in what I just wrote there... Sip on it slowly like a strong Jameson on the rocks.

I kid you not, she will actually do this. She will take your card and HURL it at you, like a javelin thrower, or a cavewoman hunting with a crudely-made spear.

Understandably surprised at this peculiar turn of events, you will look to the other waitrons and management for a reaction. The other waitrons will then come over, telling you that "Shame. She's actually having a tough time at the moment."

Oh, okay. That excuses everything. Of COURSE she can act like a wild chimpanzee, she's "actually having a tough time at the moment".

Shame.

To try and get some clarity out of this quite incredible farce, you will seek out the manager on duty, who will of course be on the phone. Although seeing you and realising that you need to speak to her, she will carry on with her conversation, and leave you standing there for several minutes, before your ego taps you on the shoulder and tells you to leave.

Which you then do.

Seriously, what on EARTH is going on, Pepenero's? Are you running a restaurant or a circus? Do you really expect people to come back after being treated like that?

Shocking and pathetic, the behaviour of the waitress was quite unacceptable - and needless to say - a certain bespectacled and ruggedly handsome Capetonian shall not be dining there in future.

What: Pepenero Restaurant (www.pepenero.co.za )
Where: No. 1, Two Oceans Beaches, Bay Road, Mouille Point
How Much: + - R200 per person. If they act like animals though, you can just leave without paying.



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